If the repair is an emergency request Your property manager will be in touch within 24 hours, during regular working hours 8 am to 5 pm, Monday – Saturday.
What is considered emergency:
- Water leak
- No gas
- No water
- No electricity
Call: 020 8167 1790 (Out of hours emergency line)
If the repair is an emergency request Your property manager will be in touch within 24 hours, during regular working hours 8 am to 5 pm, Monday – Saturday.
What is considered emergency:
Welcome to our Maintenance Request page, we are sorry that you are experiencing issues with your home. Make sure to provide us with the most accurate answers, you can also attach photos and video to help us and contractors to assess the situation and speed up the process in order to solve the issue as soon as possible.
If it is a fire, gas leak or suspected of a crime - call 999.
Maintenance requests are divided into 2 categories - emergency and non-emergency requests and have different time frame for us to handle it. How our maintenance scheme works.
